| Gruntparts.com aims to conduct itself in a professional, respectful and courteous manner at all times. In turn we trust that visitors to this site will treat the site and fellow users of the site with the same level of courtesy and respect.
In visiting and/or using this site, you are acknowledging that you have read and agree to the following Shipping and Returns Policy.
1. Gruntparts.com does not refund or exchange if you simply change your mind or purchase the incorrect product.
2. In the event that a product is faulty or does not do what it is designed to do, the product may either be replaced or refunded at the discretion of Gruntparts.com.
3. Any claims made under warranty are limited to the purchase price of the product only.
4. All warranty claims must be sent back to the wholesale supplier for inspection. If the product is found to be damaged or faulty due to incorrect use or handling by the customer it is not covered under warranty. In this event, the customer is responsible for any and all shipping and handling costs incurred.
5. If a product fails to arrive due to being addressed incorrectly by Gruntparts.com then Gruntparts.com shall accept responsibility and re-deliver or refund the items. If the Customer is found to have given an incorrect or insufficient address, then Gruntparts.com will not refund or resend the product. In this event all responsibility for replacement products and correcting delivery will be borne by the Customer.
6. Gruntparts.com will endeavor to get products to customers as quickly as possible.Gruntparts.com takes no responsibility for delivery time frame once products are in the hands of Australia Post or any other third party.
7. Shipping prices are charged according to rates set by Australia Post. Gruntparts.com reserves the right to adjust prices without notice and to charge additional packing and handling costs when necessary. Due notice will always be given where possible. |
